Incident Response

The fastest response from
industry leaders

24/7 onsite and remote Incident Response

Incident Response
at a glance

We handle incidents
of varied size and
complexity
Get help from our skilled Incident Response team operating globally to ensure rapid and thorough analysis to support containment, remediation and recovery of the most damaging cyber attacks
Ransomware
Unauthorized access
Theft of data and money
Malware
Crypto currency fraud
Suspected breaches
Phishing and scam
Botnets
APT
Mobile banking frauds
Business email compromise

Recognized by international rating agencies:

Post-incident deliverables
Stop the attacker
Remove the threat actor from your environment and restore critical functions in time to avoid major consequences
Remediation plan
Collect data to create a list of indicators of compromise & write detection rules.
Incident report for legal proceedings
Specific reports could be prepared for regulator, insurance needs, law enforcement and legal counsel.
Recommendations on the next steps
After analysis, we prepare a detailed report on how to adjust your security architecture and processes to strengthen your security posture.
Investigative report with attacker profile
Our experts explore the anatomy of the attack — how attackers gained a foothold and moved laterally inside your organization.
24/7 Network monitoring
For two weeks after responding to the incident, the CERT-GIB team will monitor the infrastructure so your IT team has time to implement our recommendations.
Tailored approach to Incident Response

Group-IB combines a power of human expertise, rich data sources and unique technologies to get a first-hand understanding of intrusion tactics and malware samples used in most sophisticated cyber attacks.

We apply our intelligence-driven approach to analyze the threat actor’s activities and piece together a coherent attack kill chain to restore business continuity.
Learn more about Group-IB Threat Intelligence
High-level stages of Incident Response
Step 1 - 24/7 Monitoring and Containment
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Track every step of the adversary. Our Incident Response team leverages an in-house solution – Group-IB Managed Extended Detection and Response (MXDR), which enables advanced protection, rapid collection of forensic data and containment of compromised hosts, as well as 24/7 monitoring and notification supported by CERT-GIB.

Staep 2 - In-Depth Forensic and Malware Analysis
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Forensic analysis of both volatile and non-volatile data, as well as in-depth analysis of identified malware, enables the team to fully reconstruct the kill chain leveraged by the adversary and provide recommendations on how to harden the infrastructure and ruling out the possibility of attacks.

Step 3 - Building Remediation and Recovery Strategy
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Detailed attack lifecycle reconstruction based on in-depth forensic and malware analysis allows the incident response team to uncover and understand the affected infrastructure’s weaknesses and detection gaps in order to build proper remediation and recovery strategy for the customer’s technical personnel.

Track every step of the adversary. Our Incident Response team leverages an in-house solution – Group-IB Managed Extended Detection and Response (MXDR), which enables advanced protection, rapid collection of forensic data and containment of compromised hosts, as well as 24/7 monitoring and notification supported by CERT-GIB.

Forensic analysis of both volatile and non-volatile data, as well as in-depth analysis of identified malware, enables the team to fully reconstruct the kill chain leveraged by the adversary and provide recommendations on how to harden the infrastructure and ruling out the possibility of attacks.

Detailed attack lifecycle reconstruction based on in-depth forensic and malware analysis allows the incident response team to uncover and understand the affected infrastructure’s weaknesses and detection gaps in order to build proper remediation and recovery strategy for the customer’s technical personnel.

Group-IB Incident Response Retainer
Learn more
Rely on our Retainer service to get emergency assistance and avoid delays when every second counts.
Retainer's Benefits:
  • Pre-negotiated terms and conditions on SLA to shorten response time from several days to just few hours
  • Discounted rates for additional pre-paid support hours and IR services from a vendor familiar with your IT environment and security processes
  • Access to a 24/7 incident response hotline — in Group-IB’s Computer Emergency Response Team (CERT-GIB)
  • No additional paperwork delaying your incident response when every minute matters
  • Flexible terms and wide range of security services for unused hours repurposing

If you have been attacked,
it is crucial to conduct professional incident response

Contain ongoing incident

Proper incident response allows to clearly understand the scope and develop appropriate measures to effectively contain the threat and prevent any additional damage.

Remediate threats

Clear understanding of the incident based on proper forensic examination and malware analysis allows you to develop effective strategy for remediation and recovery.

Prevent future incidents

The reconstructed attack lifecycle provides you clarity on weaknesses of the affected systems. This knowledge enables to build proper prevention and detection capabilities to enhance overall security of the organization.

Report an incident

We apply the most up-to-date knowledge
about the threat landscape

For the third year in a row, human-operated ransomware attacks have remained the most prominent and devastating threat.

Based on the everyday analysis and Cyber Threat Intelligence activity, our team revealed the tools and techniques most frequently used by ransomware affiliates and applies that knowledge in every Incident Response engagements.

MITRE ATT&CK® for ransomware operators in 2021/2022

More about ransomware attacks response:

90%

companies are dissatisfied with the speed of response to incidents

39%

companies face repeated incidents when responding incorrectly

Group-IB's sustainable
competitive advantage

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19 years
of experience fighting cybercrime non-stop
Intelligence-driven services

provided to prevent cyber-attacks, eradicate fraud, and protect brands.

Acting on a global scale

with globally distributed team, ubiquitous reach, efficient investigations

Skilled Incident Response team

turning insights into actionable cybersecurity strategies

Stellar technologies

giving us the full threat landscape visibility

Group-IB’s experts

Group-IB’s incident response specialists are able to quickly stop and investigate hacker attacks, understand how cybercriminals penetrate a company’s network, and prevent them from stealing money and valuable data

Certificates held by Group-IB specialists:
ACE
ACI
GCTI
MCFE
OSFTC
MIPT
BSI-ISO
Everyday we face the most advanced cybercriminal groups. We do know the latest tactics and techniques attackers apply as each team member has years of experience in stopping incidents of various complexity on a daily basis
Oleg Skulkin
Head of Digital Forensics and Malware Analysis Laboratory

Oleg has worked in the fields of digital forensics, incident response, and cyber threat intelligence and research for over a decade, fueling his passion for uncovering new techniques used by hidden adversaries. Oleg has authored and coauthored multiple books, such as "Incident Response Techniques for Ransomware Attacks" and "Practical Mobile Forensics" and holds GCFA and GCTI certifications.

Do not wait for
an attack to happen

As soon as cybercriminals penetrate your network, they could achieve their goals within weeks or even hours. Many organizations fail to detect malicious activity promptly, however, because the methods, tools and tactics used by hackers are always improving.

Experiencing a breach?
Please fill in the form below to get rapid and complete response from Group-IB